After participating in the class on food
courts at the University of Shopping Centers in Atlanta, I have been mulling
over food court problems and opportunities. Here are some thoughts based on 30
years of working with both developers and fast food operators:
Mall food courts are having the same
problems the shopping center industry had initially. Namely, they evolved from
yesterday's strip center to today's highly sophisticated shopping edifices.
Among the things we've learned:
Different store mixes fit differing
areas. Or put another way, malls aren't all things to all people.
Differing store combinations result
in varying performances.
A store's success is a function of
its placement within the mall.
Each mall has its own character. Even
in the same general area, they are often different. For example, the average
age of shoppers at Woodfield Mall in Schaumburg, Illinois, a suburb of
Chicago, is in the high 20s. In the same general market area, Randhurst
Center's average customer is in his/her mid to upper 30s. The point is,
retailers need to study the demographic of individual trading areas, rather
than simply "follow the mall's."
The smart developers have learned that
retailing and malls are a joint venture, with each side recognizing the needs
of the other and working toward a common goal that will produce the highest
performance, sales and profits, as well as rents and overages.
Unfortunately, in looking at shopping
center food courts,
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